Privacy Policy

Last Updated: April 20, 2026

Text Messaging and Phone Calls Privacy Policy

Introduction

Welcome to Lift and Load Moving’s communication services. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you opt in to receive text messages and phone calls from us.

By subscribing to our messaging services, you agree to the practices described in this policy.

For more information, please visit:
https://liftandloadmoving.com/privacy-policy

Information We Collect

When you opt in to receive text messages and phone calls from Lift and Load Moving, we may collect the following information:

Contact Details
Your phone number and any additional contact information you voluntarily provide.

Communication Preferences
Your preferences regarding the type and frequency of messages you would like to receive.

Interaction Data
Information about how you interact with our communications, including response times and engagement.

Service Usage Data
Details related to your moving inquiries, appointments, estimates, and service requests.

How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery
To provide appointment confirmations, moving updates, reminders, estimates, and other service-related communications.

Customer Support
To respond to inquiries, provide assistance, and resolve issues related to your move.

Improvement and Personalization
To improve our communication process and tailor services to your needs.

Legal Compliance
To comply with applicable laws, regulations, and internal policies.

Sharing Your Information

Lift and Load Moving does not sell, rent, or share your personal information with third parties for marketing purposes.

No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing purposes.

Your Rights and Choices

Opt-Out
You may opt out of receiving text messages at any time by replying STOP to any message. You may also contact us directly to request removal from our communication list.

Access and Correction
You may request access to or correction of the personal information we have on file.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure.

SMS Terms and Conditions

1. SMS Consent Communication

Phone numbers collected as part of the SMS consent process will not be shared with third parties for marketing purposes.

If you consent to receive conversational, informational, and promotional SMS from Lift and Load Moving, you agree to receive messages such as appointment reminders, moving confirmations, estimate follow-ups, billing notifications, service updates, and special offers.

Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary.
Visit https://liftandloadmoving.com/privacy-policy to view our Privacy Policy and Terms of Service.

2. Types of SMS Communications

If you have consented to receive text messages from Lift and Load Moving, you may receive messages related to:

Appointment reminders
Moving confirmations
Estimate follow-ups
Billing notifications
Service updates
Promotions or special offers

3. Message Frequency

Message frequency may vary depending on your moving service needs and scheduling activity.

4. Potential Fees for SMS Messaging

Standard message and data rates may apply depending on your mobile carrier’s pricing plan.

5. Opt-In Method

You may opt in to receive SMS communications from Lift and Load Moving by:

Submitting an online form
Checking the SMS consent box on our website forms
Requesting communication verbally during scheduling

Consent to receive SMS messages is not a condition of purchase.

6. Opt-Out Method

You can opt out at any time by replying STOP to any SMS message you receive.

7. Help

If you experience issues, reply HELP to any SMS message for assistance.

You may also contact us directly:

Lift and Load Moving
420 N. 3rd Ave.
Des Plaines, IL 60016
United States

Phone: (224) 404-0069
Email: piotr@liftandloadmoving.com

Website: https://liftandloadmoving.com/